Evaluating Iowa Medicaid Managed Care Plans: the Consumer Perspective. Results of the 2002 Survey of Iowa Medicaid Managed Care Enrollees. Final Report to the Iowa Department of Human Services.

This report presents a portion of the results of an evaluation of the Iowa Medicaid Managed Care program: the perceptions of enrollees in the various Medicaid health plans. The impact of the program on access to care and health status of enrolled children and adults was evaluated using surveys developed as part of the Consumer Assessment of Health Plans Study (CAHPS¨), a national survey designed to provide uniformity to the evaluation of health plans. Additional questions were added to make the survey more useful to Iowa.The surveys were conducted from October 2001 through February 2002. In this report, results for each question are also presented by health plan. Data analysis and production of this report were completed by researchers at the University of Iowa Public Policy Center. This report is a product of University research and does not necessarily represent the views of the Iowa Department of Human Services, or the University of Iowa. This project was not sponsored or conducted by the individual health plans providing services to Medicaid enrollees.